31 Reviews
New Braunfels, Texas
Reviews
Linda C
8 Jul 2018
REPORT
Great people. They are very caring and know what they are doing. Highly recommended.
sean kimble
19 May 2018
REPORT
Really friendly staff. They were able to answer all the questions I had.
Michelle Bryce
7 Apr 2018
REPORT
Last minute call before closing: my son’s snake needed help, and they were very friendly and accommodating. You could tell that they enjoyed working with each other, which left you feeling happy to b... Read More
Last minute call before closing: my son’s snake needed help, and they were very friendly and accommodating. You could tell that they enjoyed working with each other, which left you feeling happy to be there. The exotic Dr. did a great job and spent extra time answering my questions. Dr. Reis..can’t remember the rest of his name. Great job guys. We will be back. Read Less
Bonner Rhoden
12 Mar 2018
REPORT
We LOVE this clinic. We moved to Houston and still bring our dog here if it’s at all possible. Dr. Rierson is so patient, kind, and takes such great care of our sweet boy. He thoroughly answers all of... Read More
We LOVE this clinic. We moved to Houston and still bring our dog here if it’s at all possible. Dr. Rierson is so patient, kind, and takes such great care of our sweet boy. He thoroughly answers all of my crazy questions and I leave a conversation with him feeling knowledgeable and prepared. We’ve seen other doctors at the clinic when Dr. Rierson is unavailable and we’ve been so happy with every experience. All of the staff is WONDERFUL! In fact, our dog gets excited to be at the vet. I highly recommend placing your trust in Creek View Veterinary Clinic. Read Less
Mary Bell-Foster
1 Mar 2018
REPORT
Dr. Doherty has treated my pets since he joined the practice years ago. He is thorough, gentle, and understanding. I couldn't ask for a better vet.Due to the high volume of patients, at times, it is ... Read More
Dr. Doherty has treated my pets since he joined the practice years ago. He is thorough, gentle, and understanding. I couldn't ask for a better vet.Due to the high volume of patients, at times, it is difficult to get the front office staff to understand exactly what you are saying and you must repeat yourself several times. This is not just on the phone to get an appointment when you can hear her checking someone else out as she is speaking to you, but also as you are checking out she is on the phone and getting your bill or prescription wrong. Nevertheless, these annoyances have never kept me from returning my pets to Dr. Doherty's excellent care! Read Less
Ray Briggs II
20 Feb 2018
REPORT
We have been taking our cats, dog and even hamsters here for 8 years. Doctors always ready to answer questions and front staff is very friendly. I also board my dog here and he must love it because he... Read More
We have been taking our cats, dog and even hamsters here for 8 years. Doctors always ready to answer questions and front staff is very friendly. I also board my dog here and he must love it because he gets very excited when I have to drop him off. He loves the workers there. They were also very caring and understanding as we have had pets pass over the years. Highly recommend. Read Less
alondra esquivel
1 Sep 2017
REPORT
I loved this place!, they Attended to us immediately. The people were nice, friendly, and to the point. I appreciated everything greatly. We ran into a panic during hurricane Harvey and had to evacuat... Read More
I loved this place!, they Attended to us immediately. The people were nice, friendly, and to the point. I appreciated everything greatly. We ran into a panic during hurricane Harvey and had to evacuate. Our little dog needed surgery and they were there when we needed it. It was such a relief to know they could take care of her. The time it stays open really helps, and the doctor there is amazing. He tells you everything you need to know, and encourages any questions you may want to ask. I highly recommend this place to any pet owners around. They truly care for your needs. If I lived in the area, I would have my dog go there all the time for her pet check ups. I am very pleased with this veterinary. 😇😇❤️ Read Less
Kristine Campos
17 May 2017
REPORT
Way Over Priced!! No customer communication. Will never recommend this vet.
Shelby Smith
15 Apr 2017
REPORT
Our dog was really sick and we didn't have a vet here in town yet. We called and we're able to make an appointment for that same day. We arrived and the clinic was clean and the staff was super friend... Read More
Our dog was really sick and we didn't have a vet here in town yet. We called and we're able to make an appointment for that same day. We arrived and the clinic was clean and the staff was super friendly. They were very knowledgeable and knew all of the pets by name. We were taken back pretty quickly, and Dr. DeCola was in within 5 minutes. She was SO good with Yoda. He is normal very anti-stranger, and he didn't flinch at all when she touched him. She was patient and loving with him. Asked all the right questions and was very honest with us. She did everything she could to keep costs down for us, and gave us options as far as his care. We were able to take him home that night and she dicussed long term options for him. I would absolutely recommend this clinic and Dr. DeCola to anyone. The staff even walked me through applying for Care Credit so we could afford the necessary treatment. So happy we chose this vet! Read Less
Erica V.
5 Mar 2017
REPORT
Our cat Khaleesi is 10 months old and started throwing up on a Thursday. She thew up a few times and we thought it was just something she ate that upset her stomach. She thew up on Friday and then abo... Read More
Our cat Khaleesi is 10 months old and started throwing up on a Thursday. She thew up a few times and we thought it was just something she ate that upset her stomach. She thew up on Friday and then about 3AM on Saturday morning. I knew we needed to take her to the vet because this was serious. I looked up places and found Creek View. It had good reviews, and it opened up early. They were able to see Khaleesi around 8:30 that Saturday morning. The vet said they thought her problem was that she had gingivitis. The said they wanted to keep her overnight to monitor her. They also planned to give her a shot to stop the vomiting and they were going to take her blood work. I wasn't given a price, and was told that I didn't have to pay anything that day. My boyfriend called later on that they said that with the blood work, medications, and board for 2 days, our total would be a little over $300. I was very pleased that the vet called me twice a day with updates on Khaleesi. However, on Sunday morning, the vet called and said that we would be able to pick up Khaleesi tomorrow and then he had decided to do an x-ray, just to be sure. He said he found nothing wrong with her. On Monday, we go to pick up our cat and our bill is now $525, thanks to the x-ray we didn't consent to. The vet went over Khaleesi's blood work and x-ray. He said her vomiting was most likely due to her mild case of gingivitis. He said this would always be a problem, but he did not tell us how to treat it or we should due to keep it under control. We weren't too happy with the services. I noticed that Khaleesi had a rough sticky spot on her side. Her nail on her front paw was also torn and bleeding. Read Less
Jared Hull
11 Feb 2017
REPORT
Was super easy to make an appointment and the staff was welcoming and friendly! However they do not openly state prices and they will set you up with an appointment without discussing cost even once. ... Read More
Was super easy to make an appointment and the staff was welcoming and friendly! However they do not openly state prices and they will set you up with an appointment without discussing cost even once. So make sure to ask about it. Just like with the prices, advice is on an ask to know basis. I had my cat neutered and was not given any advice on how to care for him afterwards. Four stars because they did a great job and my cat is happy and healthy, and anything they didn't tell me I could easily ask about or Google.Read Less
Daniel Baker
15 Jan 2017
REPORT
I've had issues with prices that were written as a quote and charged differently. We still board our pets here though as they are very nice.
Daniel Coburn
12 Jan 2017
REPORT
Great service from knowledgeable and highly skilled veterinarians with excellent techs and office staff.
Patrick M.
9 Jan 2017
REPORT
I had a regular checkup for my Corgi mix earlier today. I am consistently impressed with the level of service by this veterinarian. They always go above and beyond to ensure Chelsea is in excellent ... Read More
I had a regular checkup for my Corgi mix earlier today. I am consistently impressed with the level of service by this veterinarian. They always go above and beyond to ensure Chelsea is in excellent health. Dr. Rierson, Vicki Lewis, and all of the staff are helpful, knowledgeable, and friendly. I will never take my pets anywhere else. Read Less
Patrick McMahon
7 Jul 2016
REPORT
My only regret is that I cannot give them 6 stars. The staff here regularly go above and beyond to give my Corgi the best possible care. Dr. Rierson and Vicki Lewis always bend over backwards to mak... Read More
My only regret is that I cannot give them 6 stars. The staff here regularly go above and beyond to give my Corgi the best possible care. Dr. Rierson and Vicki Lewis always bend over backwards to make sure every last question is answered and any concerns are addressed. I found this vet via a referral from a friend, and I happily tell others to bring their four-legged friends here as well. Read Less
Michelle Hurtado
21 Jun 2016
REPORT
Dr. Doherty and the team here are amazing. We've been bringing our dogs for the past 14 years and they have always been so good to us!
3crazywomen
10 May 2016
REPORT
Everyone here is so sweet and caring.
Melissa Wilber
18 Mar 2016
REPORT
These vets are awesome because they answer my Questions about my animals without going there.and they are very professional and caring vets an staff.I have a very old ferret.Dr.Brotzy cares for my boy... Read More
These vets are awesome because they answer my Questions about my animals without going there.and they are very professional and caring vets an staff.I have a very old ferret.Dr.Brotzy cares for my boy Milo so does Dorherty Read Less
becky keen
26 Dec 2015
REPORT
I cannot say enough how grateful we are for the kind and thorough service that Dr. Doherty and the staff at Creek View provided for our injured goose. We were told that this clinic might be able to ... Read More
I cannot say enough how grateful we are for the kind and thorough service that Dr. Doherty and the staff at Creek View provided for our injured goose. We were told that this clinic might be able to help him, as he was shot and very bad off. Dr. Doherty and technicians immediately took him in at a very busy time and tended to him in a very caring way for both the goose and us. He stayed with them for several days, and we were called when the clinic was closed with updates. We were expecting a high bill, but it turned out to be very reasonable. I'm so thankful - he is on the mend and we owe it all to this staff. I definitely recommend them with confidence that your animal will be well cared for. Read Less
Rebecca K.
26 Dec 2015
REPORT
I cannot say enough how grateful we are for the kind and thorough service that Dr. Doherty and the staff at Creek View provided for our injured goose. We were told that this clinic might be able to ... Read More
I cannot say enough how grateful we are for the kind and thorough service that Dr. Doherty and the staff at Creek View provided for our injured goose. We were told that this clinic might be able to help him, as he was shot and very bad off. Dr. Doherty and technicians immediately took him in at a very busy time and tended to him in a very caring way for both the goose and us. He stayed with them for several days, and we were called when the clinic was closed with updates. We were expecting a high bill, but it turned out to be very reasonable. I'm so thankful - he is on the mend and we owe it all to this staff. I definitely recommend them with confidence that your animal will be well cared for. Read Less
Michele My Bell
27 Oct 2015
REPORT
Not the cheapest vet in town, but we take our Savannah there, bc the vet has experience with Servals. The only thing im not happy about is they always prescribe antibiotics when he's sick. Last time... Read More
Not the cheapest vet in town, but we take our Savannah there, bc the vet has experience with Servals. The only thing im not happy about is they always prescribe antibiotics when he's sick. Last time we filled the prescription, tried using it once, but he foamed at the mouth and was not happy, so we decided not to use it, and he still got healthy. Not sure if medication is always the answer.. Read Less
Sherry C.
14 Jun 2015
REPORT
I have taken my pets here for 10 years. Dr. Rierson is amazing! Though it is a little more pricy than some other places I wouldn't go anywhere else!
Becky Foster
5 May 2015
REPORT
I have been taking my cats to Creekview since we moved to New Braunfels 12 years ago. I have worked with all 3 of the doctors there, and I have never had a bad experience. All 3 are knowledgeable, car... Read More
I have been taking my cats to Creekview since we moved to New Braunfels 12 years ago. I have worked with all 3 of the doctors there, and I have never had a bad experience. All 3 are knowledgeable, caring, and attentive to both my pets and me & my family. They were extremely kind when we had to put my daughter's cat to sleep due to liver failure. They even sent her a condolences card. I highly recommend this vet clinic. There may be cheaper ones, but at Creekview I know my pets are getting the best care possible and that means the world to me. Read Less
Daryl H.
23 Mar 2015
REPORT
Outstanding professional care in every way for your pet. Excellent staff and compassionate veterinarians. Would not take our dogs anywhere else. Reasonable pricing for top notch care and services. Hi... Read More
Outstanding professional care in every way for your pet. Excellent staff and compassionate veterinarians. Would not take our dogs anywhere else. Reasonable pricing for top notch care and services. Highly recommended. Read Less
Steven S.
20 Jan 2015
REPORT
My girlfriend and I recently took our russian tortoise here to get a check up and everything went smoothly. The vet that saw our tortoise filled us with information to further improve it's environment... Read More
My girlfriend and I recently took our russian tortoise here to get a check up and everything went smoothly. The vet that saw our tortoise filled us with information to further improve it's environment, health ect. I would recommend this place to anyone looking for a clinic for exotic help. Read Less
Samanthia N.
10 Jan 2015
REPORT
They are pricey...but they saved my dog's life. He was not expected to live and they never gave up on him. They continue to take care of him whenever needed and have been there for all of my pets.
Will S.
4 Nov 2014
REPORT
We were referred to Dr. Doherty at Creek View for having our two prairie dogs neutered. While there were some minor miscommunications with the front office in scheduling and producing estimates, the t... Read More
We were referred to Dr. Doherty at Creek View for having our two prairie dogs neutered. While there were some minor miscommunications with the front office in scheduling and producing estimates, the team was very helpful, the surgery deftly handled, and the cost was both in line with the estimates and hundreds of dollars less than quoted by comparably seasoned exotic vets.When one of our boys messed with his wound, the team at Creek View was super responsive in addressing our concerns via phone/email, and saw them again (another veterinarian, a very personable older gentleman whose name escapes me) without charge to ensure there wouldn't be complications healing.A+; these guys are worth the 75-minute drive for us, highly recommended for exotic rodents. Read Less
Justin M.
21 Oct 2014
REPORT
I got my cat (Manson) nutered today and after the procedure was done they didn't want me to touch my cat at all because he was angry which I thought was odd.Once I took him out of the cage when I got ... Read More
I got my cat (Manson) nutered today and after the procedure was done they didn't want me to touch my cat at all because he was angry which I thought was odd.Once I took him out of the cage when I got home, Manson bolted out hissing really loud I was scared! Turns out I found that there were surgical clamps on where he got the surgery!!! I was so mad and shocked because this place is so expensive. When I took him back the doctor was so rude to us because at the fact that he had to go back to his work to check on him PLUS asked to return the surgical clamps back because he needed them.VERY UNPROFESSIONAL! And he wasn't taking anything seriously, we got nothing out of what happened to my poor cat.NEVER GO HERE!!!! They just care about your money!!!!!!!! Read Less
Rod F.
27 Jun 2014
REPORT
This Veterinary Clinic cares more about the money than the animals.
Julie G.
16 Dec 2013
REPORT
I wouldn't take my pets anywhere else! We've been coming here for years. Anytime the fur babies need shots or attention we bring them to Creek View. The staff and physicians are incredibly gentle and ... Read More
I wouldn't take my pets anywhere else! We've been coming here for years. Anytime the fur babies need shots or attention we bring them to Creek View. The staff and physicians are incredibly gentle and kind. Often, I pop in to ask them questions on certain behaviors or ailments that my animals are going through and they happily offer consultation. Another bonus to stopping in is seeing all their lazy animals...so cute! Read Less
Robin D.
2 Jan 2012
REPORT
My family decided to spend Christmas in Gruene, at a resort that doesn't allow pets. (Waaah!) After I called the resort to ask if there were any exceptions with a pet deposit (nope), the kind resort s... Read More
My family decided to spend Christmas in Gruene, at a resort that doesn't allow pets. (Waaah!) After I called the resort to ask if there were any exceptions with a pet deposit (nope), the kind resort staff recommended Creek View Veterinary Clinic for boarding my dog during my visit. The staff member said she also worked at a vet and that she would recommend Creek View over any others in the area. That was good enough for me! Thankfully, Creek View was able to fit in my dog for boarding during the holidays on relatively short notice. And they were pleasant and helpful on the phone! Then they were even able to fit in some of my family's pets the week of Christmas! That was surprising and very much appreciated.The rates were extremely reasonable. My dog was $16 per night. My sister's slightly larger dog was $21 per night. My dog's boarding even came with a free bath due to the number of nights he stayed! Bonus!They sent home a report on my dog's stay that helped alleviate some of the worry about leaving him for a few days. It looks and sounds like he did just fine! It warmed my heart when the boarding tech told me my dog was one of the better ones there during the holidays.I was impressed to receive a follow-up survey in the mail from the vet about my experience. If I return to the same resort in the future, I would not hesitate to board my dog with them again. Read Less
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