Best Care Animal Hospital, 6041 Trouble Creek Road, New Port Richey, Reviews and Appointments (2024)

44 Reviews

New Port Richey, Florida

Reviews

Michelle Higgins

17 Aug 2021

REPORT

We had to put down our beloved Cy and took him to Best Care. He went peacefully. They were so patient and understanding. A few days later we received a rose and sympathy note. Such a sweet gesture.

Doris Dibble

26 Jun 2021

REPORT

I have been taking my 'fur babies' to Best Care for over 10 years. First, used Dr. Elliott and then Dr. Chanel came on board and we fell in love with her so chose to change. She took such care of both our babies through the years....all the way to the end of their little lives. Her kindness and care never wavered. She always returned my calls when there was a crisis. Especially caring through the last weeks of their lives. When my babies went passed, we received a beautiful plant basket....so thoughtful and kind. I have planted both baskets in a large pot and they are thriving!!The staff is just as attentive and helpful. Thank you for all your help. I plan to get another 'fur baby' and will definitely take him/her to Dr. Chanel. Read Less

Michelle A.

14 Jan 2019

REPORT

Stellar care.Called to get my babies in for their first exam, shots, exam and fecal in preparation for future spaying. Vet visits can be stressful for animals under the best of circ*mstances, particularly for indoor-only animals like mine. Best to start them young...play with their toes when they are young and you can be able to wash their feet, clip toenails, etc. I was greeted on the phone by a pleasant young man, who then directed me to a veterinary tech to talk about future spaying package. Caveat: They aren't the least expensive so don't come expecting discounts unless you get one pop up on Yelp. That is a-okay with me because discounted care is not always comparable and vet visits are something that can be budgeted for (I worked at one as a vet tech assistant when I was young). I have had vet clinics in other states and locales be cheaper, but not as attentive or caring, or even felt less comfortable. There was the usual barking dogs in the waiting room but all the dogs were sweet and stayed on the left side of the clinic. No excessive noise like with the walk-in clinics I've been to. Pros: clean, smells nice, no one tried to sell me any products. I talked to the tech, the ladies and gentleman out front and the doctor at length. Each person was respectful, informative, and so friendly. My cats are happy girls. Read Less

Mary Kathlene H.

19 Nov 2018

REPORT

These vets (Drs. Elliott, Channell, and Parenton) are beyond comparison. Even when we have disagreed about a treatment option (I don't like steroids although sometimes that IS the only option, for example), they care about our opinions, our concerns, what we're thinking or where we're coming from. They admire us for loving and knowing our pets. They use their skills, knowledge, training, and education to help us make better-informed decisions to best care for our animal friends and companions. Having experienced another vet from a different practice, who behaved in a harsh, judgmental and condescending way, I thought the best way to express my displeasure and disapproval of his attitude and behavior would be to point out who is BEST in animal care, and that is BEST CARE! It's not just their name, it's their attitude and their practice. Read Less

Patti M.

9 Oct 2018

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There are not enough words of praise for the staff and doctors at Best Care. They treat our cats as their own and are always upfront with fees, prognosis, and recommendations. Through adoption, neut... Read More

Ryver S.

9 Jul 2018

REPORT

Brought my dog in for his initial vet visit and to feel out the facilities. I feel they communicated well and really did care about the well being of my pet. They did everything I asked and were very patient with me and my dog. Great vets, vet techs and front desk people. The only vet I will use in the area. A+ Read Less

Brian S.

9 Jul 2018

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Michele Ruggiero

6 Jul 2018

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Dr Elliott and the entire staff are amazing! It's so nice to find a trusting, reliable, and kind veterinarian.Thank you all so much! Xoxo

Jessica Clukey

4 Jul 2018

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This place is amazing! The staff are terrific, caring, n sweet. The Dr was wonderful and my furry son adapt to her so quick, which is NOT like him. They were caring enough to call for a follow up to make sure he was ok and sent me a card that welcomed him to there place. We felt very welcomed and important. Read Less

Azumi Takahashi

15 Jun 2018

REPORT

i took my puppy there and it was really great the ladies where so nice they took very good care of her we waited a little but we understand that they had other buddies to be taken care of I would real... Read More

Trisha Freitag

31 May 2018

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Compassionate, caring, and professional. They have taken care of my 3 kitties for almost 3 years and I have no complaints at all. I can usually get an appointment within 24 hours of calling but in eme... Read More

Carol Johnson

27 Apr 2018

REPORT

Very friendly staff. Nice boarding for dogs and cats. Love Dr. Parenting. She is so friendly to my 2 dogs. My one dog just had dentistry done. She saw my dog again with no charge, just to make sure sh... Read More

Elizabeth D.

29 Mar 2018

REPORT

I recently moved to the area and needed a vet. This pet hospital was suggested so I checked it out online. I made an appointment for a full check-up for my dog. My dog does not like men so I was a little concerned how this would go. My dog jumped into Dr. Elliot's lap and didn't want to leave him ! SO happy for how welcomed we were made to feel and how caring and FUN the entire staff is !! Read Less

Cathi K., Tampa, FL

19 Mar 2018

REPORT

How loving and compassionate the doctor and techs are here! I live in an apartment that has several stray or abandoned cats; one got really sick with an upper respiratory infection, and I was afraid it was going to die, so I took him to them. I explained that I have cats of my own, but that this little guy was sick and I was concerned. Not only did they treat him, but because I was going to have to isolate him in my home (to prevent spread), the gave him a flea treatment and a fee-worm treatment. They took time to talk to me the next day about getting him to eat (he quit eating and drinking), and then checked back up with me to make sure he was doing ok. While I was there everyone was so, SO kind! The doctor, the techs that drew blood and gave him I.V. fluids and even the ladies at the check in/check out counter. They were all understanding and compassionate! I had never been to their clinic - the vet I use could not get him in and recommended Best Care. I'm really grateful that they were able to work me in and took so much time with this little guy. He's on the mend now, and I'll recommend Best Care to any and all pet owners in my neighborhood. Read Less

Seth Ford

17 Mar 2018

REPORT

Came in with no appointment to get my pup’s paw checked and Dr. Channel saw us almost instantly. She was incredibly nice and caring. Thanks again!

LA Perrone

15 Mar 2018

REPORT

This vet takes care of my pets (3 cats and 1 dog). They always get you in for an emergency (don't wait for an hour). The staff is caring and attentive and all doctors are wonderful. A personal thank you and shout out to Ashley for helping me when I had to put my 17 year old cat down this week. Truly appreciate her sensitivity and attention.First class team all the way around!!! Read Less

Greg Giordano

10 Mar 2018

REPORT

This veterinarian has taken great care of our dog for many years. Highly recommend. The staff is caring and gentle as well.

Christian Shannon

4 Jan 2018

REPORT

They made one of the hardest days of my life as easy as possible. Thanks for your compassion and empathy when I lost my best friend, Jake.The doctor stood with me and asked me questions about the kind of cat Jake was and in that moment it felt so good to share how wonderful he was. The doctor laughed at my stories and seemed like he truly cared. Thank you so much. We really felt cared for and recieved flowers a few days later. I will be bringing my other cat to this location, no question. Read Less

Lori W.

18 Jul 2017

REPORT

Our little guy had a tummy ache, they got him right in same day, were completely thorough, and kind. Clipped his toe nails real quick, did all necessary tests and meds. Not overly expensive. This is where we'll be taking from now on. Very calm environment and the tech and doc and even the receptionist.... All terrific! Read Less

Robyn W.

24 Apr 2017

REPORT

They are the best. I recommend them to everyone. Very caring and compassionate staff. The vets are truly concerned about animals as I am and listen to all of my concerns. The prices are reasonable and... Read More

Kelleigh M.

29 Mar 2017

REPORT

I have such a strong affinity for BCAH. The quality of care, the compassion from the dvms and the staff is first class and the amenities they offer are top notch. The long lasting relationships they make with their clients and pets is what sets them apart and makes them best in class. From the moment you walk into the clinic til the second you leave, you feel safe and comforted knowing your beloved pet is receiving exceptional care. They truly love the pets they see and want what's best for them. If you live in the area and are looking for a great clinic to care for your furbaby, look no further than BCAH. Read Less

Jasminka Custovic

25 Mar 2017

REPORT

Brought in our chihuahua who was having seizures throughout the night and they took amazing care of him! Dr. Elliot and vet technician Daisy are extremely caring and were amazing with Buddy! This is o... Read More

Deanna Peterson

10 Mar 2017

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I love the vet here. Staff is friendly and helpful.

D.J. Humenansky

5 Mar 2017

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The staff are very nice and our vet Dr Channel has really helped us at very difficult timesm

Danette Hopper

25 Feb 2017

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I absolutely love dr Channell the entire staff is wonderful

Jacob T.

22 Feb 2017

REPORT

They made us feel so welcome. Treated our fur baby like family. Plan to continue with this place as our vet.

Jay Hajj

8 Feb 2017

REPORT

Had to euthanize my old dog who had gotten ill and the Dr was very comforting and empathetic. Not my regular vet though because they are a bit more expensive.

Doug Caple

7 Feb 2017

REPORT

Great people in a great atmosphere. Was there yesterday for a visit with our dog Buck the staff was amazing and the vet Laura Parenton was amazing. So happy we found a new primary care for our fur kid... Read More

Sherry Slater Harrison

5 Feb 2017

REPORT

Thank you for seeing my dog after her regular vet could not see her until four days later. We received excellent service and we are now your new clients. My baby had some dental issues that needed immediate attention. Thank you again for taking her in,she is feeling so much better which makes me happy. Read Less

mandy thompson

4 Feb 2017

REPORT

We just moved to the area . Had a great experience our dog had a bad ear infection and issues with her eye . She new exactly what to prescribe and medication . Very happy . Recommend if you are lookin... Read More

Grace Cittadino

2 Feb 2017

REPORT

My Dear departed Angel was their patient for the whole 13 years of his life the Doctors and Techs service has always been great Dr Channel was his main Dr. and she was always very understanding and genital with him....I am still having a very hard time accepting his passing on Dec 08 which happened to be my late Dad's birthday..... Read Less

Paul Brzeski

17 Jan 2017

REPORT

This is the place to go they are very compassionate and they do with their old jobs highly recommended

Mark Moser

30 Dec 2016

REPORT

This is the best vet in Pasco County. The Docs,Techs and staff are amazing. If you love your pet this is the place to go. Just also wanted to give a Big Thank You to everyone for taking such good care... Read More

JULIE PARIAS

23 Dec 2016

REPORT

The Vets are wonderful. Take the time to answer my questions and always take good care of Miss Ives!

Jacob Taylor

27 Nov 2016

REPORT

Love this place and the doc! Friendly and kind staff. Made me feel happy and comfortable, and our fur-baby loved them

Crystal B.

18 Nov 2016

REPORT

I am never bringing any animal back to this place. I boarded my dog and I did not read the fine print stating there is a mandatory $23 bath before you can pick up your pet. They of course don't tell you this. So, If I board my dog at your facility I have to pay $23 for a mandatory bath?? Shame on you! Some places give FREE baths during boarding and you are charging your clients $23 for a mandatory bath every time they board their dog. They also did an exam on her I never authorized but they sure charged me the $60 for it.What should've only costed $140 ended up costing me over $200. Read Less

Kimmi Delaney

18 Oct 2016

REPORT

Dr. Elliott is an excellent vet. When I first got my puppy and was taking her for her shots/wellness visits he really took his time with examining her and answering any questions or concerns that I had...you can tell he loves his job :) my parents see Dr. Chanel too and have always spoken highly of her. The techs are also super friendly and always welcoming and loving towards my pup :) Read Less

Jennifer Hinz-Omuletz

9 Oct 2016

REPORT

Our Yellow Lab has a bad case of white coat syndrome. The minute he figures out where he is, he puts the brakes on. It is also rare to be able to find anyone who can trim his nails without him either making a spectacle of himself or make it sound like someone is trying to torture him. Brooke was amazing and the entire staff is always wonderful. Read Less

Jen Iacobucci

10 Sep 2016

REPORT

Dr. Elliot was so compassionate with my cat Boa. He had a gash on his side and let us come in right away, and took excellent care of my boy. Thank you very much. It warms my heart to know he was in go... Read More

Thom DeSimone

29 Aug 2016

REPORT

Great doctors great staff! You can totally tell they genuinely care about the animals and pay attention to their feelings. I've never had to remind the doctor about my cat she remembers him and his ca... Read More

Kim Stanley

20 Apr 2016

REPORT

We are new to the area and Best Care was recommended. They were great to our animals however you better have a pile of cash to go here.One of our dogs ears were infected with all the pollen. He was treated and told to return in two weeks for a no charge follow-up. We were billed another $90. We have spent over $600 at this facility in the last three months. We're finding a country vet.Pocket book beware! Read Less

Pat V.

23 Dec 2015

REPORT

This week we made the painful decision to have our beloved 16 years old Lab euthanized. From the moment we set foot in the clinic, the staff tried to make us as comfortable as possible. We were immediately escorted to a roomy examination room where they had laid a nice comforter for our dog to lay on. They took care of all the paperwork & when Dr. Channell came in, she took the time to pet Gage & explain to us what was going to happen. It was very peaceful & with no pain or stress for our boy. Though heartbroken, we have the comfort of knowing that he was surrounded by his loved ones & by caring & professional people. The next day, the florist delivered flowers from the hospital. I am so grateful to them & would all-heartedly recommend them. Read Less

ahamond

14 Apr 2013

REPORT

pitlove22

13 Feb 2012

REPORT

I just switched to Best Care Animal Hospital after 9 1/2 years at Westlake Animal Hospital/ Westlake Animal Inn. I just picked up my dog from boarding this weekend-I am so impressed!!! First of all, Westlake only cares for the animal 2 times a day- a couple of hours in the morning, and a couple of hours in the afternoon. Best Care's kennel staff is there during their hours, ALL DAY, and 4 times a day on weekends when their hours are shorter. The receptionist, and kennel staff were so nice and caring, they made myself and my pet feel at home. Upon pick up today my dog came out happy, clean, and healthy. Let me just say in a nice way, not the case with the other place!! I am so happy that I moved my pets to Best Care. I will never leave!!!!! Big thank you to the PROFESSIONALS at Best Care, STELLAR FACILITY!!!!! Read Less

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